1. General Provisions
1.1. These terms of sale (hereinafter referred to as the "Terms") are a binding legal document for the parties that defines the rights and obligations of the Buyer and the Seller, the conditions for the purchase and payment of goods, the procedure for delivery and return of goods, the responsibility of the parties and other provisions related to the purchase of goods and sale in the online store NDParts.lv. The Buyer agrees to these terms and conditions by checking the box "I have read the terms and conditions and agree to them."
1.2 The Seller has the right to change, amend or supplement the Conditions at any time in accordance with the requirements established by legal acts. The Registered Buyer will be notified of any changes, corrections or additions via the e-mail specified by him, and in order to make purchases in the Online Store, the Buyer will have to re-agree to the changes in the Terms.
1.3. You have the right to make purchases in our online store:
1.3.1. for legal entities, i.e. persons who have reached the age of majority and whose legal capacity is not limited by law;
1.3.2. minors between the ages of fourteen and eighteen with the consent of their parents or guardians, except in cases where they independently manage their income;
1.3.3. legal entities;
1.3.4. authorized representatives of all of the above persons.
2. Protection of personal data
2.1. Any information related to personal data and registered in the NDParts.lv online store is subject to the Seller's personal data security policy, the terms of which are described in detail on the "Privacy Policy" website. To register in the NDParts.lv online store, the Buyer must confirm his agreement with the "Personal Data Protection Rules".
3. The moment of conclusion of the contract of sale
3.1. The contract between the Buyer and the Seller is considered concluded from the moment when the Buyer, having selected the product and placed it in his basket, presses the "Pay" button.
3.2. Each sale and purchase agreement concluded between the Buyer and the Seller is registered and stored in the database of the online store NDParts.lv.
4. Buyer's rights
4.1. The buyer has the right to make purchases in the NDParts.lv online store in accordance with these Terms and the online store.
4.2. The Buyer has the right to withdraw from the contract for the sale of goods concluded with the NDParts.lv online store by notifying the Seller in writing (by e-mail indicating the returned goods and order number) no later than within 14 calendar days from the date of delivery of the goods .
4.3. In paragraph 4.2. the alleged rights of the Buyer are exercised in accordance with the Law on Consumer Rights Protection of the Republic of Latvia (ZPPP) and the regulatory Rules of the Cabinet of Ministers of the Republic of Latvia No. 207 "On Distance Contracts" (MK Provisions No. 207).
4.4. The Buyer can exercise the rights provided for in clause 4.2 of the Conditions only if the goods were not damaged, the appearance of the goods did not change and they were not in use.
5. Obligations of the buyer
5.1. The buyer is obliged to pay for the goods and accept them in the manner prescribed by these Terms.
5.2. The buyer undertakes not to transfer his data to third parties to enter the online store. If the Buyer has lost this data, he is obliged to immediately inform the Seller about it using the means of communication indicated in the "Contacts" section.
5.3. The obligation of the buyer, using the services of the NDParts.lv online store, to comply with these Terms and other rules of the online store, as well as not violate the laws of the Republic of Latvia.
6. Rights of the seller
6.1. The seller has the right to determine the minimum size of the basket of goods at his own discretion, i.e. the minimum amount upon reaching which the Buyer's order will be executed. The amount of this amount is visible when viewing the shopping cart.
6.2. If the Buyer tries to damage the stability and security of the Online Store or fails to fulfill its obligations, the Seller has the right to immediately and without warning limit or terminate its use of the Online Store, or in exceptional cases delete the Buyer's Registration.
6.3. In case of discovery of important circumstances, the Seller may temporarily or completely stop the operation of the Online Store without notifying the Buyer in advance.
6.4. The Seller has the right to cancel his order without prior notice to the Buyer if the Buyer, by selecting Rule 8.2.1. or 8.2.2. payment methods provided by points, do not pay for the goods within 3 (three) business days.
7. Responsibilities of the seller
7.1. The Seller undertakes, on the terms specified in these Terms and in the online store, to create an opportunity for the Buyer to use the services provided in the NDParts.lv online store.
7.2. The Seller undertakes to respect the Buyer's rights to the confidentiality of his personal data specified in the registration form of the Online Store, except as provided by the legislation of the Republic of Latvia and the "Rules on the Protection of Personal Data".
7.3. The Seller undertakes to deliver the goods ordered by the Buyer to the address indicated by him on the terms specified in paragraph 9 of these Rules.
7.4. If the Seller is unable to deliver the goods to the Buyer due to important circumstances, then he undertakes to offer a similar or similar product in terms of characteristics. If the Buyer refuses to accept a similar or similar product, the Seller undertakes to return the money paid by the Buyer to the Buyer within 3 (three) working days, subject to the prepayment.
8. Price of goods, procedure and terms of payment
8.1. The prices of goods in the online store and in the placed order are indicated in euros, including VAT.
8.2. The buyer pays for the goods in one of the following ways:
8.2.1. Internet banking payment is an advance payment through the Buyer's Internet banking system. In order to use this form of payment, the Buyer must conclude an Internet banking service agreement with one of the banks listed below: AS Swedbank; AS Luminor; JSC "SEB Bank"; AS Citadele Bank. When paying for goods by this method, payment for the order is made in the Internet banking system. The buyer transfers funds to the appropriate NDParts.lv bank account. In this case, the responsibility for the safety of data passes to the relevant bank, since all monetary transactions take place in the Internet banking system.
8.2.2. Payment by bank transfer is a prepayment when the Buyer prints out the order, goes to the nearest bank branch and transfers the funds to the NDParts.lv settlement account.
8.3. When making payments 8.2.1. and 8.2.2. By the indicated methods, the Buyer undertakes to pay for the goods immediately. In the above cases, subject to the rights of the Seller provided for in paragraph 6.4. moment, only after receiving payment for the goods, the formation of the shipment and the reading of the delivery time of the goods begins
8.4. After the Buyer has selected the product in the "Basket" section, he clicks the "Print" link, the Buyer sees and can print the order page - the prepayment invoice. After the Buyer concludes an agreement with the Seller (by clicking on the "Pay" link in the "Basket" section), he clicks on the "Print" link, the Buyer sees and can print the invoice after VAT. Invoices indicate the goods, their quantity, the final price of the goods, including all taxes and shipping costs.
9. Delivery of goods
9.1. When placing an order, the buyer undertakes to indicate the place of delivery of the goods.
9.2. The buyer undertakes to accept the goods himself. If he cannot accept the goods on his own, but the goods are delivered to the address indicated by him, and on the basis of other data provided by the Buyer, the Buyer is not entitled to make claims for the delivery of the goods to an unsuitable subject (executor).
9.3. The goods are delivered by the Seller or his authorized representative.
9.4. The Seller undertakes to deliver the goods to the Buyer in compliance with the delivery times specified in the description of the goods. These conditions do not apply in cases where the Seller does not have the required goods in stock, and the Buyer is notified of the shortage of the goods ordered by him. Thus, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and agree on all issues related to the delivery of the goods.
9.5. In all cases, the Seller is released from liability for violation of the terms of delivery of the goods, if the goods are not delivered to the Buyer or are delivered with a delay due to the fault of the Buyer or due to circumstances beyond the control of the Buyer.
9.6. Upon delivery of the goods, the Buyer is obliged, together with the Seller or his authorized representative, to check the condition of the parcel. If the Buyer signs an invoice (waybill) or other document confirming the acceptance and transfer of the parcel, then it is considered that the parcel was delivered in proper condition. In case of detection of damage to the packaging of the shipment (crumpled, wet or having other types of external damage), the Buyer is obliged to note this fact in the invoice (waybill) or other document confirming the acceptance and transmission of the parcel. parcels, and with the participation of the Seller or his representative, an act on the damage to the parcel in any form must be drawn up. If the Buyer does not perform these actions, then the Seller is released from liability to the Buyer for damage to the goods, if such damage occurred due to damage to the packaging, which the Buyer did not note in the above order.
9.7. Detailed information related to the delivery of goods is presented in the "Delivery" section of the online store.
10. Guaranteed product quality and shelf life
10.1. The characteristics of each item sold in the NDParts.lv online store are indicated in the description of each item.
10.2. The seller is not responsible for the fact that the color, shape or other parameters of the goods represented in the online store may not correspond to the real sizes, shapes and colors of the goods due to the peculiarities of the Buyer's monitor.
10.3. For certain types of goods, the Seller provides a quality guarantee valid for a certain period of time, the specific term and other conditions of which are indicated in the descriptions of such goods
10.3.1. All goods sold on NDParts.lv are granted a two-year warranty. For legal entities, the guarantee is granted for 1 year. The warranty is granted against factory defects (factory defects). In the event that an NDParts.lv expert, a production representative, the manufacturer himself or, if necessary, an independent commission determines that the product has been damaged mechanically or chemically, has been operated with a low-quality disc or disc of inappropriate width, as well as in the event that the rolling part of the car is damaged, or there are other reasons directly or indirectly influenced by the consumer - claims are not accepted. The guarantee comes into effect from the day of sale (from the moment the invoice is submitted). In case of any claims, it is necessary to present a document confirming the purchase (receipt, invoice, check). If there is no such document, the warranty inspection is not carried out and the claim is not satisfied.
10.3.2. The warranty period for all batteries sold on NDParts.lv is 24 months from the date of sale (from the moment the invoice is submitted).
A 24-month warranty is granted for the batteries of taxis, motorcycles, air sleds, special service cars. Truck, agricultural machinery, boat batteries (traction batteries) are covered by a 24-month warranty. A 24-month warranty is granted for the batteries of mainline tractors. Warranties are valid for all defects caused by poor quality materials or factory defects.
The warranty is not valid if:
1. The battery is used or stored in accordance with the operating instructions.
2. The car's electrical equipment does not work well or does not meet the requirements.
3. Current leakage when turning off the "ignition" is higher than 0.1A.
4. The car has been left out of operation with the alarm activated for more than 1 week (the alarm discharges the battery within 5-10 days).
5. The battery is used without charging with direct current or generator.
6. The battery case or other elements are broken or have other mechanical damage.
7. The battery is used in the car contrary to the manufacturer's recommendations.
8. The warranty is not valid for frozen batteries (a discharged battery can freeze at -10°C)
9. The warranty is not valid for fully discharged batteries when the voltage is less than 10.5 V and the density of the electrolyte is less than 1.10 kg/l.
10. One battery is purchased for a car with a 24 V electrical system.
11. Any liquids, except distilled water, have been poured into the battery.
12. The battery has exploded under the influence of an open fire or flame.
13. The battery was used during an unsafe installation.
In case of claims, the car in which the damaged battery was found must be delivered for the technical inspection of the electrical equipment. If it is not possible to determine the reason for the unsatisfactory performance of the battery, then the battery remains with the seller for 5 working days to determine the cause of the damage. The seller does not necessarily have to assign another battery for temporary use. A battery under warranty can be exchanged for another new battery of the same or similar type, to which the remaining unused warranty period is granted. In case of any claims, a document proving the purchase (receipt, invoice, check) must be presented. If there is no such document, the warranty inspection is not carried out and the claim is not satisfied.
Caution: read the user manual carefully. Practice shows that in the event of a factory defect, the damage is revealed within 2-3 months from the moment the battery is put into operation. 90% of malfunctions occur due to improper use or damage to the car's electrical equipment.
10.4. In the event that the Seller does not provide a quality guarantee for certain types of goods, then the guarantee provided for in the relevant legal acts shall apply.
11. Return and exchange of goods
11.1. The sold product can be exchanged and returned in accordance with the Law on the Protection of Consumer Rights of the Republic of Latvia (PTAL) and the regulatory Regulations of the Cabinet of Ministers of the Republic of Latvia No. 207 "On distance contracts" (MK Regulations No. 207).
11.2. To return goods Rule 11.1. in the cases indicated in paragraph 1, the Buyer must fill out a document on the return of the goods in a free form and submit it together with the goods to be returned.
11.3. The Buyer can exercise the rights provided for in Clause 11.1 of the Regulations within 14 calendar days from the day of delivery of the goods, informing the Seller about it in accordance with the procedure specified in Clause 4.2 of the Regulations.
11.4. When returning goods, the Buyer must follow the following rules:
14.1. The Seller sends all messages to the e-mail address specified in the Buyer's registration form.
14.2. The Buyer sends all messages and questions using the Seller's means of communication, which are specified in the "Contacts" section.
15. Final provisions
15.1. These regulations are drawn up in accordance with the legislation of the Republic of Latvia.
15.2. The laws of the Republic of Latvia are applied to the relations arising from these Regulations.
15.3. All disagreements arising from these Terms shall be resolved by negotiation. If the parties fail to reach an agreement, the disputes are considered in accordance with the procedures established by the legislation of the Republic of Latvia.